We, at 360 Skills, offer specialized Microsoft Dynamics Customer Relationship Management (CRM) Tool Training that is sculpted and delivered by Microsoft Dynamics experts to provide the participants a detailed walkthrough various techniques of handling customers using the CRM tool, starting right from the inception of the product or service, till the after-sales services. The Microsoft Dynamics CRM training will make you delve deeper into understanding the configuration, implementation, and customization of Microsoft Dynamics CRM. Our MS Dynamics CRM classroom training workshops as well as online tutorials ensure hands-on experience on the tool via an interactive, practical oriented learning environment. The Microsoft CRM program can also be customized to suit every individual business needs including Marketing, Sales, and Services.
| Courses ID | Courses | Duration | Version | More Information |
|---|---|---|---|---|
| 80726 | Customer Service in Microsoft Dynamics CRM 2016 | 1 Days / 8 Hours | Dynamics CRM 2016 | |
| 80736 | Deployment Microsoft Dynamics CRM Online | 2 Days / 16 Hours | Dynamics CRM 2016 | |
| 80735 | Installation in Microsoft Dynamics CRM 2016 | 2 Days / 16 Hours | Dynamics CRM 2016 | |
| 80729 | Customization and Configuration in Microsoft Dynamics CRM 2016 | 4 Days / 32 Hours | Dynamics CRM 2016 | |
| 80727 | Microsoft Dynamics CRM 2016 Sales | 1 Days / 8 Hours | Dynamics CRM 2016 | |
| 80715 | Office 365 Integration with Microsoft Dynamics CRM Online | 1 Days / 8 Hours | Dynamics CRM 2016 | |
| 55168A | Customization And Configuration In Microsoft Dynamics CRM 2015 | 3 Days / 24 Hours | Dynamics CRM 2015 | |
| 55169A | Installing and Deploying Microsoft Dynamics CRM 2015 | 2 Days / 16 Hours | Dynamics CRM 2015 | |
| 80539A | Installation and Deployment in Microsoft Dynamics CRM 2013 | 2 Days / 16 Hours | Dynamics CRM 2013 | |
| 80542A | Customization and Configuration in Microsoft Dynamics® CRM 2013 | 3 Days / 24 Hours | Dynamics CRM 2013 | |
| 80546A | Sales Management in Microsoft Dynamics® CRM 2013 | 1 Days / 8 Hours | Dynamics CRM 2013 | |
| 80545A | Customer Service in Microsoft Dynamics CRM 2013 | 1 Days / 8 Hours | Dynamics CRM 2013 |
| Exam ID | Exam Name | Courses ID | More Information |
|---|---|---|---|
| MB2-710 | Microsoft Dynamics CRM 2016 Online Deployment | 80736 | |
| MB2-711 | Microsoft Dynamics CRM 2016 Installation | 80735 | |
| MB2-712 | Microsoft Dynamics CRM 2016 Customization and Configuration | 80729 | |
| MB2-713 | Microsoft Dynamics CRM 2016 Sales | 80727, 80715 | |
| MB2-714 | Microsoft Dynamics CRM 2016 Customer Service | 80726 |