Under our Microsoft Dynamics 365 Training Program, participants at 360 Skills will be provided an advanced, hands-on understanding on various Microsoft Dynamics 365 Products and how to use Dynamics 365 for sale, marketing, customer service, field service, project service, and more. The course comprises of practical based lectures on dynamics 365 Customization, Configuration, Implementation, and Integration. We lay additional importance on ensuring that our Dynamics 365 Training not only serve to impart knowledge but also support skill development and deep understanding for life. The Microsoft Dynamics 365 workshop plays a vital role in making one a well-trained professional in the arena.
| Courses ID | Courses | Duration | Exam ID | More Information |
|---|---|---|---|---|
| 81059 | Customization in Microsoft Dynamics 365 for Sales and Customer Service | 2 Days / 16 Hours | -- | |
| 81060 | Configuration in Microsoft Dynamics 365 for Sales and Customer Service | 2 Days / 16 Hours | -- | |
| 81071 | Deployment in Microsoft Dynamics 365 | 1 Day / 8 Hours | -- | |
| 81055 | Relationship Management in Microsoft Dynamics 365 for Sales | 1 Day / 8 Hours | -- | |
| 81056 | Sales Management in Microsoft Dynamics 365 | 2 Days / 16 Hours | -- | |
| 81057 | Agent Enablement in Microsoft Dynamics 365 for Customer Service | 1 Day / 8 Hours | -- | |
| 81058 | Service Intelligence in Microsoft Dynamics 365 for Customer Service | 1 Day / 8 Hours | -- | |
| 81063 | Voice of the Customer in Microsoft Dynamics 365 for Customer Service | 1 Day / 8 Hours | -- | |
| 81064 | Microsoft Dynamics 365 Unified Service Desk For Customer Service | 1 Day / 8 Hours | -- | |
| 81065 | Microsoft Dynamics 365 for Field Service | 1 Day / 8 Hours | -- |
| Exam ID | Exam Name | Courses ID | More Information |
|---|---|---|---|
| MB2-715 | Microsoft Dynamics 365 customer engagement Online Deployment | 81071 | |
| MB2-716 | Microsoft Dynamics 365 Customization and Configuration | 81059, 81060 | |
| MB2-718 | Microsoft Dynamics 365 for Customer Service | 81057,81058, 81063, 81064, 81065 | |
| MB2-717 | Microsoft Dynamics 365 for Sales | 81055, 81056, 81066 |
Dynamics 365 is generally highly preferred over other business management systems and that is owing to the host of advantages that it offers, such as seamless integration with Microsoft Office, superior flexibility, built-in business intelligence, and unmatched growth potential.
Microsoft has laid a strong emphasis to build Apps on a common data model. Office 365, Power BI, Cortana Analytics, ERP, CRM, and many other cloud business applications have been developed on the same build to ensure they can be integrated seamlessly together to get a robust single structure to support business.